Policy 02 of 10
Terms of Service
The agreement between you and CourtLoop when you use the app as a player or organizer.
Your agreement and eligibility
These Terms govern use of CourtLoop by players and organizers. Contact support@clavisplus.com. Review the Terms before creating an account or posting information. Keep a copy of the version you accept.
You must be at least 13 to register under the proposed launch rules. If you lack capacity to enter this agreement, use the service only in accordance with the approved guardian process and local law.
Your account and content
Provide accurate account information and use only an account you control. Protect your mailbox, Google account, sign-in codes and invitation keys. Tell support promptly about suspected impersonation or unauthorized use. You retain rights in content you supply and grant the limited permission in the Copyright & Intellectual Property Policy to run the service. Use names, images and session details you are entitled to share. Account access is personal. An organizer’s permissions apply only within their authorized sessions.
Planning and joining play
An organizer is responsible for an accurate location, capacity, start time, court availability, fees, cancellation terms and venue permissions. State material conditions before accepting players. Enter a guest name only after explaining how the roster and results will be used.
Players should review the terms of admission and fee before joining, check in accurately, follow venue rules, and notify the organizer if they withdraw. A listing, request or court assignment does not by itself establish a confirmed facility reservation.
Fees and third parties
The app can record agreement to an organizer’s stated participation fee. CourtLoop does not collect payments, process cards, issue refunds or sell paid digital upgrades. Confirm the payee, arrangements and cancellation terms with the organizer before paying elsewhere. Statutory consumer rights continue to apply. External maps, sign-in and venues have their own applicable terms. CourtLoop remains responsible for its own representations, processing and service obligations.
Results and fair competition
Submit the actual participants, sport, venue and score. For external match reports, list participating friends only. Check the score before confirming. A dispute prevents verification while it remains unresolved. Connected score corrections require a fresh review.
Eligible ranked play contributes to Beginner, Intermediate, Advanced or Pro standings for that sport. Repeated meetings may be excluded under the ranking rules. A sample profile or simulator describes hypothetical performance. It confers no entitlement to a real rank, admission or prize.
Conduct, restrictions and enforcement
Follow the Community Guidelines and Acceptable Use Policy. Harassment, false scores, fake accounts, deceptive fee demands, unauthorized copying and attempts to access another person’s records are prohibited. We may review a report, restrict an invitation or score, remove content, limit organizer access, suspend an account or terminate access according to the evidence, seriousness and repetition.
Where safe and lawful, we will explain our decision and give you a way to challenge it through support. You may stop using CourtLoop and request permanent account deletion.
Software, availability and responsibility
CourtLoop and its licensors retain rights in the original software, interface and branding. You receive a limited right to use the service as intended. Sessions depend on people, devices, networks and venue availability. Check important schedule, fee and safety details with the organizer. The Disclaimer & Limitation of Liability explains how service errors and physical participation are handled. Mandatory protections and remedies under applicable law remain available.
Complaints, applicable law and updates
Send the session reference, relevant date and remedy sought to support@clavisplus.com. Do not include another player’s unnecessary private details. We will review the account of events and explain how to seek reconsideration.
Philippine law governs to the extent permitted, subject to mandatory rights in your place of residence. You may use a competent court, regulator or consumer complaint channel. These Terms impose no mandatory private arbitration. We will give notice of material changes before their effective date and request fresh acceptance where required.