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Policies

  1. 01Privacy Policy
  2. 02Terms of Service
  3. 03Privacy Collection Notice
  4. 04Cookie & Device Storage Policy
  5. 05Cookie & Tracking Preferences
  6. 06Community Guidelines
  7. 07Acceptable Use Policy
  8. 08Data Retention & Deletion Policy
  9. 09Disclaimer & Limitation of Liability
  10. 10Copyright & Intellectual Property Policy

Policy 06 of 10

Community Guidelines

How to share the court, keep people safe, and play honestly on CourtLoop.

Version 0.9 · Review draft · Effective on approval

Review draft, not yet in effect. This policy is awaiting legal approval and takes effect only once it is approved and dated. Items marked Pending will be confirmed before launch.

On this page

  1. Share the court
  2. Keep people safe
  3. Be honest about identities, money and results
  4. Report, review and appeal

Share the court

Welcome players across sports, experience levels and backgrounds. Use the name a player asks you to use. Follow venue rules, arrive or withdraw promptly, respect rotations and give others space to play safely. An organizer should explain admission, fees, cancellations and how disputes are handled before play. Never use rankings to humiliate or exclude someone on a discriminatory ground.

Keep people safe

Threats, bullying, harassment, hate speech, discrimination, stalking, sexual harassment and coercive contact are prohibited. Do not publish someone’s address, a child’s routine or private messages. Do not share sexual or exploitative material, intimate images without permission or abusive profile pictures. Stop contacting a person who declines an invitation. If anyone faces immediate physical danger, seek local emergency assistance and alert venue staff.

Be honest about identities, money and results

Use your own identity and photos you have permission to display. Do not impersonate an organizer or professional, invent bookings, collect deceptive fees, send spam or run an unsolicited promotion. Report the actual sides and scores. Do not confirm a game you did not play, coordinate repeat matches to inflate a tier, pressure someone to withdraw a dispute or retaliate against a person who reports abuse.

Report, review and appeal

Send “Safety report” to support@clavisplus.com with the session or profile reference, approximate time, what happened and the action you need. Share only relevant evidence privately. Do not forward illegal imagery; identify where it appeared. An organizer can address immediate session conduct. For a concern involving that organizer, contact the operator directly.

Pending

Staffing and escalation coverage for reports will be confirmed before launch.

We may remove content, correct results, restrict access or suspend accounts. Serious or repeated violations can end access. Request reconsideration through the same contact with the decision reference and relevant context. We will review the evidence and communicate our decision when safe and lawful.

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